Elicit - Notice history

All systems operational

Elicit - Operational

100% - uptime
Mar 2026 · 99.28%Apr · 99.96%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

No notices reported this month

Apr 2026

Disconnected from server errors
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Sessions are operational again

  • Investigating
    UTC
    Investigating

    We are experiencing an infrastructure issue impacting Elicit research agent, reports, systematic review, find papers, and library to fail and show disconnected from server errors. We are currently investigating this incident.

Mar 2026

Degraded performance of paper searches
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The provider has upgraded their infrastructure and search performance has recovered. We are continuing to monitor closely.

  • Identified
    UTC
    Identified

    An upstream service provider is experiencing an infrastructure issue causing paper searches in Elicit research agent, reports, systematic review, and find papers to be slow or intermittently fail. They have identified a fix but expect degraded performance to continue over the next hour.

Intermittent errors when loading Elicit sessions
  • Resolved
    UTC
    Resolved

    Resolved — Some users experienced issues loading workflows and sessions earlier today. This was caused by our database running low on memory, which we resolved by upgrading the infrastructure. The upgrade took longer than expected, causing a second period of disruption between approximately 10:55 AM and 11:30 AM PT where workflows would not load.

    Everything is fully operational now. No data was lost. We're sorry for the disruption and are taking steps to prevent this from happening again.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    The infrastructure upgrade is now being applied – we're expecting elevated error rates for up to 30 minutes.

  • Update
    UTC
    Update

    We have isolated the problem and are upgrading some infrastructure to fix the problem.

    This may cause slowness and user-facing errors on elicit.com for up to 30 minutes.

  • Identified
    UTC
    Identified

    We have identified the root cause and are working to remediate it.

Incident with loading sessions on Elicit.com
  • Resolved
    UTC
    Resolved

    Some users may have experienced issues loading or interacting with sessions between approximately 8:30 AM and 8:55 AM ET. This was caused by our session database replica temporarily going offline while processing a large batch of maintenance operations. During this window, session reads and writes were unavailable. The replica recovered on its own and all functionality has been restored. No session data was lost or corrupted. We apologize for the disruption.

  • Identified
    UTC
    Identified

    As of 8:34 PST, we began to see issues loading session for all users on Elicit.com. We immediately investigated and identified the issue in our AWS infrastructure, and began remediation. We expect resolution within 30 minutes, and will continue to monitor.

Mar 2026 to May 2026

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